Help Center

sce67 Frequently Asked Questions

From opening an account to bonuses, payments and responsible gaming — find answers to all your questions here in one place.

The purpose of this page is to provide clear and honest answers to questions you may have before or after joining sce67. Below you will find a total of 22 questions and answers arranged in five sections — account registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. If your question is not here, contact our 24/7 Bengali live chat support.

Account and Registration

To open an account at sce67 you need an active mobile number and your correct personal details. Enter your name, mobile number and a secure password in the registration form. The whole process takes just a few minutes. Please note that each person may only open one account.

sce67 is for users aged 21 and above only. Registration by minors is strictly prohibited. If age verification is required, we may ask you for a valid ID. Responsible gaming is our priority.

Click the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. If you have trouble, contact sce67's 24/7 live chat support.

Identity verification may be required for withdrawals above a certain amount. This is done to keep your account secure. Simply upload a photo of your national ID card or passport to complete verification. sce67 keeps your information completely confidential.

No, only one account per person is permitted. Creating multiple accounts is a violation of our terms and conditions and may result in account suspension or termination. This rule is strictly enforced to maintain a fair and responsible gaming environment.

Deposits and Withdrawals

Deposits from bKash are usually processed instantly — in most cases the balance is credited within a few minutes. The minimum deposit amount is ৳300. Make sure to use the correct account number and reference number when making a deposit.

sce67 currently supports bKash, Nagad, Rocket, Upay and bank transfer. All the major mobile banking services in Bangladesh are available here, making deposits and withdrawals fast and easy.

The minimum deposit amount across all payment methods is ৳300. The minimum withdrawal amount is ৳800. These limits are the same for all methods — whether bKash, Nagad, Rocket, Upay or bank transfer.

Withdrawals at sce67 are generally processed within 10 to 45 minutes. Mobile banking methods (bKash, Nagad, Rocket, Upay) are usually faster. Bank transfers may take a little longer. Providing accurate details helps speed up the process.

sce67 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges. If you notice any unexpected charge, let us know via live chat.

A rejected withdrawal is usually caused by incomplete KYC, unmet bonus wagering requirements or incorrect payment details. Contact sce67's live chat support and we will explain the reason and help you resolve the issue.

Games and Rules

Log in to the cricket betting section of sce67 and select BPL. Choose the match you want and pick your selection from the available markets (match winner, toss, top run scorer, etc.). Enter your stake and confirm. Odds may change during live betting.

RTP or Return to Player is the percentage of total wagers that a slot game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — but this is an average across millions of spins and individual sessions can produce different results.

Yes, sce67 is fully mobile-friendly. The site works seamlessly on any smartphone browser, whether Android or iOS. No separate app download is needed. Slots, live casino and cricket betting can all be enjoyed equally well on mobile.

All games at sce67 run on software from reputable game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others) that use a Random Number Generator (RNG). This means every outcome is completely random and not predetermined — fair play is guaranteed.

sce67's live casino offers live blackjack, baccarat, roulette, Sic Bo and a variety of other table games with real dealers. You can choose your preferred table from rooms provided by multiple top providers including Evolution Gaming and Ezugi.

Bonuses and Promotions

As a new member, when you make your first deposit sce67 will give you a 150% welcome bonus of up to ৳10,000. For example, depositing ৳1,000 will earn you a ৳1,500 bonus. The bonus is added to your account automatically — no code required.

The wagering requirement for the sce67 welcome bonus is 10x. This means you can withdraw after wagering the bonus amount 10 times. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets. This is quite reasonable by industry standards.

sce67's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback goes up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum. Moving to higher tiers also brings faster withdrawals, dedicated support and more.

Yes, the welcome bonus is generally usable across slots, live casino and cricket betting. However, certain promotional bonuses may be restricted to specific games. Check the full terms and conditions for any bonus in the bonus section of your account.

sce67 runs special referral and invitation promotions from time to time. Log in to your account or ask via 24/7 live chat to see currently available offers. Read the terms and conditions of any promotion before participating.

Security and Responsible Gaming

sce67 uses top-level SSL encryption to keep all your personal and financial information secure. We never sell your data to third parties. To learn more about our privacy practices, please read the privacy policy page.

sce67 firmly believes in responsible gaming. We offer the ability to set deposit limits, loss limits and session limits. It is also possible to voluntarily take a break from your account (Self-exclusion) for a set period. Visit our responsible gaming page to learn more.

If you want to take a break, contact sce67's live chat support or submit a request by email. Your account can be closed for a specific period. During Self-exclusion it will not be possible to log in or make new deposits.

If you notice any suspicious activity, change your password immediately and notify sce67's 24/7 live chat support. We will promptly review the account and lock it temporarily if needed. Keeping two-factor verification active makes your account even more secure.

The sce67 support team is available 24 hours a day, 7 days a week in Bengali via live chat. Click the live chat button on any page of the site to connect instantly. To reach us by email, write to [email protected].

No. sce67 is strictly for users aged 21 and above only. Account creation or use by minors is completely prohibited. If you suspect a minor is using the platform, report it immediately to [email protected].

Still have questions?

Our support team is always by your side — in Bengali, any time.

Chat with us on Live Chat
24/7 support available
Live Chat in Bengali