What should I do if a family member is suffering from a gaming addiction?

First, speak to them with empathy and recommend professional help. You can also seek assistance from our support team — email support@sce67.cam or contact us via 24/7 live chat. We will help you take the necessary steps. If needed, a request to close the account can also be made.

For ages 21+ only

sce67 Responsible Gaming — Your safety is our priority

sce67 believes that gaming should be a source of enjoyment, not anxiety. We are committed to keeping your gaming experience safe and balanced.

Safe Gaming

Why is Responsible Gaming important?

Online gaming can be a legitimate recreational activity, but it must be enjoyed consciously and in a controlled manner. At sce67 we believe that every player's gaming experience should be fun, safe, and entirely within their own control.

Responsible gaming does not just mean playing in moderation — it means knowing the right information, setting your own limits, and not hesitating to seek help when needed. sce67 is ready to provide you with the tools and support that keep your gaming habits healthy.

Remember — gaming should never be a sole source of income. It is entirely a recreational activity. If you notice that gaming is having a negative impact on your daily life, family relationships, or financial situation, contact sce67's support team right away.

Important Age Restriction

Registration and gaming at sce67 are only available for those aged 21 and above. We use age verification methods to protect minors. If you suspect someone you know is using this platform while underage, please contact us.

Parents can use parental control software on their devices.
Always keep your account information and password private.
It is the responsibility of parents to keep children and teenagers away from online gaming sites.

Our Safety Tools

sce67 empowers players to manage their own gaming experience — the tools below are always available for your benefit.

Set Deposit Limits

You can set deposit amounts on a daily, weekly, or monthly basis. Once a limit is set it remains in effect, and changing it requires a waiting period — this protects you from impulsive decisions.

Time-Out

You can take a temporary break from 24 hours up to 6 weeks. During this time access to your account will be completely suspended. Once the break ends, the account is automatically reactivated.

Self-Exclusion

If you feel that gaming is becoming a problem, you can request to close your account for 6 months, 1 year, or permanently. Promotional emails are also paused during self-exclusion.

Reality Check

At set intervals you will receive a notification showing how long you have been gaming. This helps you stay aware and take a break when needed. You can set reminder intervals from 30 minutes up to 24 hours.

Transaction History

You can view a detailed history of all your deposits, withdrawals, and betting activity at any time. This helps you stay aware of your own spending.

24/7 Support

Our Bengali-speaking live chat support team is by your side at any time of the day. Let us know directly about any questions or concerns regarding responsible gaming.

Tips for Healthy Gaming Habits

Responsible gaming is part of a mindful lifestyle. Follow the tips below:

Set a budget before you start gaming and never exceed that limit.
Use gaming for enjoyment — do not play in an attempt to recover losses.
Set a specific time limit and stick to it — avoid playing for long stretches without a break.
Never game with borrowed money or by taking on debt.
Stay away from gaming when you are feeling stressed, sad, or anxious.
Always give spending time with family and friends more importance than gaming.
Take a short break after each gaming session and drink some water.
Winning in gaming is not guaranteed — be mentally prepared to lose in every session as well.

Recognise the Signs of Warning

If any of the following signs are seen in you or someone you know, help should be sought:

Feeling the urge to bet more in order to win back lost money.
Feeling restless, irritable, or losing focus when not gaming.
Lying to or hiding gaming activity from family or friends.
Gaming while neglecting work, studies, or family responsibilities.
Repeatedly trying to stop gaming but failing to do so.
Taking on debt or borrowing money from others in order to game.
Feeling emotionally distressed, hopeless, or angry after losing.

Assess Yourself

Ask yourself the questions below. If the answer to three or more is "yes", please contact our support team.

Do you spend more time or money on gaming than you planned?

Do you feel restless or irritable when you are unable to game?

Have family or friends expressed concern about your gaming habits?

Has gaming caused you financial problems or debt?

Financial Limits and Controls

As part of responsible gaming at sce67, we maintain transparent financial policies. You can limit your deposit amount whenever you wish and always stay informed about your account balance.

The minimum deposit amount on our platform is ৳300 and the minimum withdrawal amount is ৳800. Withdrawal time is usually just 10-45 minutes, ensuring you are never forced into extra betting due to unnecessary delays.

Our supported payment methods — bKash, Nagad, Rocket, Upay, and bank transfer — are fully secure and reliable. Every transaction is protected through SSL encryption.

If you want to set a deposit limit or need help with a withdrawal, contact our 24/7 live chat support team — they provide assistance in Bengali.

21+

Age Restriction and Protection

We strictly follow the 21+ age rule. Age is verified at the time of registration. Minors are not permitted to use this platform.

If parents want to block inappropriate sites for children on their devices, use parental control tools such as Net Nanny or CYBERsitter.

[email protected]

24/7 Live Chat — Support in Bengali

Responsible Gaming FAQ

After logging into your account, go to the "Responsible Gaming" or "Account Settings" section. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit is subject to a waiting period. If you need assistance, contact us via live chat.

Yes, activating self-exclusion will completely block access to your account. During this period you will not be able to log in, make deposits, or place bets. Self-exclusion periods can be 6 months, 1 year, or permanent. In the case of permanent self-exclusion, it is not possible to reactivate the account. To apply for self-exclusion, email [email protected] or contact us via live chat.

A time-out is a temporary break — typically from 24 hours up to 6 weeks. Once the period ends, the account is automatically reactivated. Self-exclusion, on the other hand, is a long-term decision (6 months or more) that cannot be voluntarily reversed. If you feel you are experiencing a serious gaming problem, choosing self-exclusion is the wiser option.

First, speak to them with empathy and recommend professional help. You can also seek assistance from our support team — email [email protected] or contact us via 24/7 live chat. We will help you take the necessary steps. If needed, a request to close the account can also be made.

Yes, your account balance remains completely safe during self-exclusion. Once the self-exclusion period ends or the account reactivation process is completed, you will be able to withdraw your balance. Contact us for assistance with this.

No. sce67 strictly follows a 21+ age policy. Age verification is mandatory at the time of registration. If it is found that a user is under 21, their account will be closed immediately and any associated deposits will be considered void. Protecting minors is our highest priority.

Play safe, play happy

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